Messages
Messages let coaches and clients communicate directly within Sequence. You can send direct messages, comment on specific activities, reply to previous messages, and react with emojis to acknowledge or respond quickly.
Messages are available on web only. Both coaches and clients can send and receive messages.
Sending Messages
As a coach:
- Go to Coaching and select a client
- Open the Messages tab
- Type your message and press Send
As a client:
- Open your Messages conversation with your coach (the Coaching section is a coach-only area, so it won’t appear for clients)
- Type your message and press Send
Messages appear in a threaded conversation view with timestamps and read receipts.
Activity Comments
You can comment directly on scheduled activities. These comments appear in the message thread with context about the activity, including:
- Activity name
- Category
- Completion status
Activity comments help keep feedback connected to specific workouts.
Replying to Messages
To reply to a specific message:
- Hover over the message you want to reply to
- Click the more options menu (three dots)
- Select Reply
- Type your response
Replies show a preview of the original message for context.
Message Reactions
React to messages with emojis to quickly acknowledge or respond without typing a full message. Available reactions:
| Emoji | Meaning |
|---|---|
| 👍 | Thumbs up / approval |
| ❤️ | Love / appreciation |
| 😂 | Funny |
| 😮 | Surprised |
| 😢 | Sad |
| 🙏 | Thanks / gratitude |
Adding a Reaction
- Hover over a message from the other person
- Click the more options menu (three dots)
- Select an emoji from the reaction picker
Your reaction appears below the message. If others have reacted with the same emoji, the count increases.
Changing or Removing a Reaction
- To change your reaction, select a different emoji — your previous reaction is replaced
- To remove your reaction, click the same emoji again to toggle it off
You can only react to messages from the other person, not your own messages.
Viewing Reactions
Reactions appear as small badges below each message showing:
- The emoji
- The count (if more than one person reacted)
- A highlighted style if you reacted with that emoji
Filtering Activity Comments
By default, both direct messages and activity comments appear in the conversation. To focus on direct messages only:
- Click the settings icon in the messages header
- Toggle Activity notes off
Deleting Messages
You can delete your own direct messages:
- Hover over your message
- Click the more options menu
- Select Delete
Deleted messages cannot be recovered. Activity comments cannot be deleted from the messages view.
Tips
- Use reactions for quick acknowledgements instead of typing “thanks” or “got it”
- The 👍 reaction works well for confirming you’ve seen feedback
- Use 🙏 to show appreciation for coaching advice
- Activity comments keep workout-specific discussions organised
Next Steps
- Coach Mode — View and manage client schedules
- Coaching Workouts — Create workouts for your clients
- Adding Clients — Connect with new clients