Messages

Messages let coaches and clients talk directly in Sequence. You can send direct messages, see a client’s workout notes and media as activity comments, reply to earlier messages, and react with emojis. Messages are available on web only, for both coaches and clients.

Sending Messages

As a coach:

1. Go to Coaching and select a client
2. Open the Messages tab
3. Type your message and press Send

As a client: open your Messages conversation with your coach, type your message, and press Send. The Coaching section is coach-only, so it won’t appear for clients.

Messages appear in a threaded conversation with timestamps and read receipts.

Activity Comments

When a client writes Training Notes on a scheduled workout or attaches images or videos to it, it appears in the conversation as an activity comment, which keeps feedback tied to that workout. Each comment shows the workout’s name, category, scheduled date, and whether it’s Completed or Incomplete.

Attached media shows as thumbnails in the comment. Click an image to view it full-size; videos play in place. A comment can hold media with no text, so a client who only attaches a video still shows up in the thread. When the client edits their notes or media, the comment updates, and if they clear the notes and remove all media, the comment disappears. To respond to a particular workout, reply to its comment.

Replying to Messages

1. Hover over the message you want to reply to
2. Click the more options menu (three dots)
3. Select Reply
4. Type your response

Replies show a preview of the original message.

Message Reactions

React with an emoji to acknowledge a message without typing a reply. Available reactions:

Adding a Reaction

You can only react to messages from the other person, not your own.

1. Hover over a message from the other person
2. Click the more options menu (three dots)
3. Select an emoji from the reaction picker

Your reaction appears below the message. If others have reacted with the same emoji, the count increases.

Changing or Removing a Reaction

To change your reaction, select a different emoji; it replaces your previous one. To remove it, click the same emoji again.

Viewing Reactions

Reactions appear as small badges below each message showing:

• The emoji
• The count (if more than one person reacted)
• A highlighted style if you reacted with that emoji

Filtering Activity Comments

By default, the conversation shows both direct messages and activity comments. To show direct messages only, click the settings icon in the messages header and toggle Activity notes off.

Deleting Messages

You can delete your own direct messages:

1. Hover over your message
2. Click the more options menu
3. Select Delete

Related

• Coach Mode — view and manage client schedules
• Coaching Workouts — create workouts for your clients
• Adding Clients — connect with new clients