HelpSubscription

Subscription

Sequence has three tiers: Free, Premium, and Coaching. You manage your subscription from Settings on web, or through the app store if you subscribed on mobile. You can also join the Climb Strong Membership or buy individual training plans. See Pricing for current plan details and features.

Plans

Free Tier

Create and schedule up to 50 workouts.

Premium

Unlimited workouts.

Coaching

For coaches who train clients. Includes client management, and coaching workouts and templates.

Trial Period

New users get a free trial of Sequence. During the trial you can access all features, no payment is required, and you can cancel at any time.

Climb Strong Membership

The Climb Strong Membership includes Sequence plus Climb Strong’s training plans, for USD $12 a month. It’s sold on the web only. Sign up at dashboard.sequence-app.com/sign-up-climb-strong, or open the Climb Strong collection in Plans and click Become a Member.

On the sign-up page, enter your name and email, click Become a Member, and pay at checkout. If you’re logged in, your account’s email is filled in and can’t be changed. If you’re not logged in and your email already has a Sequence account, you’ll be asked to log in first so the membership goes on that account. New members set a password after checkout; if you already had an account, you go straight in.

If you’re logged in and already a member, the sign-up page points you to Settings → Account to manage your membership instead.

Switching From a Sequence Subscription

If you already pay for Sequence on the web, you can’t take out the membership as a second subscription. Log in, open the sign-up page or click Become a Member, and you’ll get a switch page showing your current plan, the refund, and the membership price. Click Switch to Climb Strong membership to confirm.

Your Sequence subscription is cancelled that day and the unused part of your current period is refunded to your card. The membership starts straight away on the same card. If your bank asks you to authenticate the payment, you’ll be prompted before the membership starts.

Buying a Training Plan

Some training plans are one-off purchases. Open the plan from Plans and click Buy (the button shows the price).

If you follow a link to a plan’s purchase page from outside the app, you don’t need to be logged in. Enter your name and email and click Buy. If that email already has a Sequence account, you can Sign in first, or continue as a guest and the plan is added to the account with that email. If the email is new, you’ll set a password after checkout to finish creating your account.

Bought plans appear on the Purchased Plans tab in Plans on the web. See Training Plans for how to apply them.

Managing Your Subscription

On Web

Go to Settings → Account and click the Subscription section. From there you can:

  • View your current plan
  • Upgrade or downgrade
  • Update payment method
  • View billing history
  • Cancel subscription

On Mobile

If you subscribed through the iOS App Store or Google Play Store, manage your subscription in your device’s subscription settings, not on the Sequence website:

  • iOS: Settings → Apple ID → Subscriptions
  • Android: Google Play Store → Subscriptions

Payment Methods

Sequence accepts:

  • Credit and debit cards (Visa, Mastercard, Amex)
  • Apple Pay (on iOS)
  • Google Pay (on Android)

Billing Cycle

Subscriptions are billed monthly or annually, depending on what you choose at signup. Annual plans are discounted compared to monthly billing.

Cancellation

You can cancel at any time. On web, go to Settings → Account, click Manage subscription in the Subscription section, and cancel from the billing page that opens. If you subscribed through the App Store or Google Play, cancel there instead.

Cancelling doesn’t delete your data. If you resubscribe later, everything will still be there.

Questions?

For billing questions or issues, contact us.